Shipping policy

SHIPPING POLICY

Thank you for shopping with Original Appliances. Please carefully review our Shipping Policy before placing an order. This policy applies to all purchases made through our website.

1. SHIPPING & DELIVERY OPTIONS

We currently ship using the following logistics partners:

  • 4PX

  • YunExpress

  • Wanb Express

  • UBI

🇺🇸 United States

We offer Free Shipping across the USA.

🌍 International Shipping

We ship worldwide.

Shipping availability may vary depending on location and local regulations.

2. ORDER PROCESSING TIME

  • Processing Time: 3–7 business days

  • Shipping Time: 14–30 business days

Processing time refers to order verification, quality check, packaging, and dispatch.

Shipping time begins after the order has been shipped.

All delivery times provided are estimates and are given in good faith.

3. INTERNATIONAL ORDERS

For international deliveries:

  • You may be subject to additional customs duties, VAT, import taxes, or other charges.

  • These fees are determined by your country’s customs authority.

  • Original Appliances has no control over these charges.

  • Customers are responsible for paying any additional customs or import fees.

You are responsible for complying with the laws and regulations of your country.

4. DELIVERY TIME DISCLAIMER

All delivery dates provided are estimated and not guaranteed.

While we aim to deliver within the stated timeframes, delays may occur due to:

  • Customs clearance

  • Courier delays

  • Weather conditions

  • High seasonal demand

  • Global supply chain disruptions

We are not responsible for delays once the order has been handed over to the shipping carrier.

5. DELAYED ORDERS

If your order is delayed:

  • We will notify you as soon as possible.

  • We will provide an updated estimated delivery time.

  • Our support team will assist you with tracking information.

For EU and UK customers: This policy does not affect your statutory consumer rights.

6. COVID-19 & GLOBAL SHIPPING IMPACT

Due to global transportation limitations and supply chain disruptions, deliveries may take longer than expected.

Although our team works hard to provide accurate shipping timelines, delays may occur beyond our control.

We sincerely appreciate your patience and understanding.

7. LOST OR INCORRECT ADDRESS

Customers must provide accurate shipping information at checkout.

Original Appliances is not responsible for:

  • Orders shipped to incorrect addresses provided by the customer

  • Lost packages due to incorrect details

  • Delays caused by incomplete shipping information

If you notice an error in your address, contact us immediately before dispatch.

8. RETURNS & REFUNDS

For information regarding returns and refunds, please review our Return & Refund Policy.

9. CONTACT US

If you have any questions regarding this Shipping Policy, please contact our Support Center through our website.